We use people quotes and content quotes.

Only use people quotes when quoting a person.

Use content quotes when quoting content on the page.

The content displayed in these quotes must already be on the page.

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content quote

<aside class="quote-content">
    <p class="heading-6">We have successfully balanced technology and innovation with a reliable and robust approach to assessment, giving us a stronger and more diverse talent pool.</p>
</aside>

No content for this section.

No content for this section.

Key specs

  • Main column – 1-2 sentences or 25 words
  • Left/right columns – 1 sentence or 15 words
  • No hyperlinks, no quotation marks
  • Use sparingly to reinforce content within the body

Use this version when reiterating content that is already within the body text. If the quote is spoken by a person, use the People Quote. If you are looking for a way to distinguish content (e.g. a fact box) but the other related modules do not work, please use the Fact Box – the grey background offers the differentiation you are looking for but fits in with our design standards.


Here’s an example of a content callout that looks nice. Note that the placement is between paragraphs of text (the text is for placement only) and the quote is succinct.

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Do not link headers in content quotes, and use left-peeking when possible on insights pages. The example below also shows an outlier where there is a link (or different text styling) within the content quote callout – something needed to be cited. In the example below, although this is a person’s quote, there is not the ability to link to anything within the people quote. Generally, if citing a person, use the people quote.

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On insights pages, use the main column (instead of left-peeking) for the content callout when the length of the callout exceeds 140 characters. This helps break up content in a better way.

Do not place too many content callout quotes near each other as it dilutes the power of the callout (and dilutes its “intrigue” for the user).

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Do not put the callout at the beginning of a header section. The best place for a content callout is at the beginning/in the middle of a paragraph when a header is not introducing a section. As you can see from the below examples, callouts used in certain places make the text illegible and difficult to process.

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Do not use quotation marks in a content callout.

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